Resources
Along with our partners, ODI develops and shares tools to support the homeless emergency response system, its clients and its staff. Search our comprehensive database, which can be filtered by audience, region, and topic.
Training
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This recorded webinar focuses on preventing eviction and working effectively with landlords and tenants.
- Initiative Opening Doors
- Topic Case Management; Housing Affordability
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This webinar provided guidance and fostered innovation in best practices and strategies in stakeholder engagement for homeless services systems. It covered topics including incorporating people with lived experience and expertise of homelessness, advancing equity, and considerations for rural areas and Tribal Nations.
- Initiative Opening Doors
- Topic Outreach; Community Organizing; DEIB
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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- Initiative Opening Doors
- Topic Housing Affordability; Homelessness
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This self-paced training is for supportive housing service providers. This course provides practical guidance and best practices for conducting home visits with families and individuals living in supportive housing.
- Initiative Opening Doors
- Topic Supportive Housing; Case Management
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This recorded webinar discusses Moving On (sometimes called “Moving Up”) initiatives that further advance supportive housing as a platform for tenant success by empowering tenants who no longer need or want to live in supportive housing.
- Initiative Opening Doors
- Topic Supportive Housing; Housing Affordability
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This self-paced training is designed to explain the high standards and certification process CSH has established to identify the best, most-effective supportive housing in the country.
- Initiative Opening Doors
- Topic Supportive Housing
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This course trains case workers to assist adults (age 18+) who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder to apply for the Social Security Administration’s (SSA) disability programs, Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI).
- Initiative Opening Doors
- Topic Case Management; Substance Abuse; Health
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This course trains case workers to assist children (under age 18) who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder to apply for Supplemental Security Income (SSI), a Social Security Administration (SSA) disability benefit program.
- Initiative Opening Doors
- Topic Case Management; Youth; Substance Abuse
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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In this USICH webinar about All In: The Federal Strategic Plan to Prevent and End Homelessness, presenters covered the following: The current state of homelessness; The public-input process for developing All In; An overview of All In 's strategies; How USICH will implement All In ; How USICH will measure progress; How communities and partners can use All In.
- Initiative Opening Doors
- Topic Homelessness; Collective Impact; Community Organizing
- Audience Community Organizations; Officials; Residents
- Media Webinar
- Region USA
Training
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- Initiative Opening Doors
- Topic Capacity Building; Homelessness
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This four-part series will provide a foundation for the experience of trauma, highlight the environmental elements that help soothe our nervous system, dive deep into the steps of a trauma-informed design process, and explore opportunities for integrating trauma-informed approaches into housing operations including property management, resident services and building maintenance.
- Initiative Opening Doors
- Topic Case Management; Crisis Intervention; Capacity Building
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This pre-recorded webinar is focused on tools and strategies supervisors can implement to support their teams to help to reduce burnout and to provide trauma-informed support to your team members in these challenging times.
- Initiative Opening Doors
- Topic Capacity Building
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This asynchronous Mandated Reporter Training course is designed to provide the most updated information regarding the accurate and prompt identification and reporting of child abuse and neglect. Information regarding DCF's mission and practices are also contained in the training program to enhance participants' global understanding of the child welfare system, as well as community provder staff's role and responsibilities as a mandated reporter.
- Initiative Opening Doors
- Topic Youth; Crisis Intervention
- Audience Community Organizations
- Media Webinar
- Region CT
Training
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This recorded webinar talks about communities that are developing innovative programs to address the needs of people experiencing opioid addiction and, in particular, those who are also experiencing homelessness or housing instability.
- Initiative Opening Doors
- Topic Substance Abuse; Crisis Intervention; Health
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This 2016 webinar rebroadcast includes three recordings aimed at educating supportive housing and homeless services providers and systems on the basics on program models in the addiction services sector such as Recovery Support Services, MAT and Addiction treatment.
- Initiative Opening Doors
- Topic Substance Abuse; Health
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This webinar taught housing counselors and housing providers to recognize and respond to consumers affected by domestic violence and sexual assault. This included using trauma-informed approaches for working with and making referrals for survivors of domestic violence and sexual assault, using an intersectional lens. Webinar participants learned critical information about the Department of Justice's Office for Victims of Crime and other federal resources.
- Initiative Opening Doors
- Topic Crisis Intervention
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This recorded webinar examines the “frequent user” definition used by several communities to target this population for interventions such as coordinated care and housing aimed at reducing their cost to the system along with improving health.
- Initiative Opening Doors
- Topic Health; Housing Affordability
- Audience Community Organizations
- Media Webinar
Training
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This pre-recorded webinar explores the history of oppression, experiences of racial trauma, and oppressive systems that impact persons of color in the United States. Presented by a panel, you will hear stories about racial trauma and ways of healing.
- Initiative Opening Doors
- Topic DEIB
- Audience Community Organizations; Officials; Residents
- Media Webinar
Training
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This recorded webinar covers how to jumpstart a jail in-reach program that effectively identifies and targets those at the highest risk of returning to homelessness and perhaps re-incarceration.
- Initiative Opening Doors
- Topic Homelessness; Case Management
- Audience Community Organizations
- Media Webinar
Training
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- Initiative Opening Doors
- Topic Employment
- Audience Community Organizations; Residents
- Media Webinar
- Region USA
Training
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- Initiative Opening Doors
- Topic Employment
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This recorded webinar is designed to convey how community-wide targeting and identification of vulnerable people and also an emphasis on convenience, cooperation and collaboration in the delivery of services can end chronic homelessness.
- Initiative Opening Doors
- Topic Supportive Housing; Community Organizing; Homelessness
- Audience Community Organizations
- Media Webinar
Training
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This recorded webinar discusses best practices for integrating peer specialists into your team. Peer specialists provide lived expertise to help tenants thrive in supportive housing. Peer specialists can play a valuable role in providing services within housing settings. Utilizing persons with lived expertise as part of your services team can help individuals and families thrive.
- Initiative Opening Doors
- Topic Capacity Building; Collective Impact
- Audience Community Organizations
- Media Webinar
Training
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States are increasingly using resources from the Home and Community-Based Services (HCBS) provided by Medicaid to fund services in supportive housing. HCBS allows individuals to remain at home as they age. This webinar will describe the program's structure and how you can find the funding for tenancy support services in your state's HCBS program. In addition, presenters will share guidance on building partnerships with the HCBS sector at the individual, program, and systems levels.
- Initiative Opening Doors
- Topic Supportive Housing; Capacity Building
- Audience Community Organizations
- Media Webinar
Training
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Discover basic principles of de-escalation to apply when engaging a patient or co-worker who is experiencing increased agitation, aggression, fear, or anger.
- Initiative Opening Doors
- Topic Capacity Building
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This webinar, recorded in Aug 2023, focuses on the intersection of housing and child welfare and how Family Unification Program federal housing vouchers can support the well-being and stability of families involved with the child welfare system.
- Initiative Opening Doors
- Topic Housing Affordability; Youth
- Audience Community Organizations; Officials
- Media Webinar
- Region USA
Training
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This training provides an understanding of how to create structures and systems that recognize the traumas that exist and that prioritize the wellness of young people and program staff.
- Initiative Opening Doors
- Topic Supportive Housing; Youth; Health
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This is the third part of a three-part Learning Community Series on Supportive Housing Models that Work. Hear from subject matter experts and a community provider on strategies for ensuring promotion of racial equity in supportive and/or recovery housing programs.
- Initiative Opening Doors
- Topic Supportive Housing; DEIB
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This is the first part of a three-part Learning Community Series on Supportive Housing Models that Work. Hear from subject matter experts and a community provider about the range of supportive housing and recovery housing models and practices that assist individuals in accessing and sustaining housing and promoting improved health, wellness, and recovery.
- Initiative Opening Doors
- Topic Supportive Housing
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This is the second part of a three-part Learning Community Series on Supportive Housing Models that Work. Hear from subject matter experts and a community provider about evidence-based practice interventions used to successfully engage individuals in accessing and sustaining housing, improve health, wellness, and recovery, and how to support staff in utilization of these interventions.
- Initiative Opening Doors
- Topic Supportive Housing; Health
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This self-paced training is the first part of our supportive housing onboarding series. This short self-paced module introduces supportive housing models, approaches, and components of quality supportive housing.
- Initiative Opening Doors
- Topic Supportive Housing
- Audience Community Organizations; Officials; Residents
- Media Webinar
- Region USA
Training
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This recorded webinar will help you adopt a low-barrier approach to permanent supportive housing and rapid re-housing. We review how to assess your current coordinated assessment processes as well as individual program applications for criteria that screen out rather than in.
- Initiative Opening Doors
- Topic Supportive Housing; Rapid Rehousing
- Audience Community Organizations; Officials
- Media Webinar
- Region USA
Training
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This recorded webinar is designed to explain how housing authorities have the ability to create two key resources that can alter the landscape of homeless assistance and create more housing opportunities/resources for vulnerable households.
- Initiative Opening Doors
- Topic Homelessness; Housing Affordability
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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Conflict is a normal part of life and relationship, but conflict can cause patients and staff to feel vulnerable, threatened, and out of control. How we feel about conflict and how we seek to resolve conflict can have an enormous impact on our ability to engage patients in crisis as well as our co-workers and team members. Discover principles of conflict resolution that can equip staff to discuss and problem solve disagreement in a functional, healthy manner.
- Initiative Opening Doors
- Topic Capacity Building
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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Prepare for an emergency situation by learning when and how to call 911 from a health center. Explore training and planning strategies that equip health centers for crisis situations. Consider how partnerships can contribute to community safety. Learn to identify and appropriately respond to each type of emergency. Prepare to act in the event of an emergency. Consider the events and scenarios that require urgent response and whether a call to 911 is appropriate.
- Initiative Opening Doors
- Topic Health
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This introductory course provides an overview of organizational safety in health care for the homeless (HCH) health centers. The course will define organizational safety and provide an overview of the four components of an organizational culture of safety: leadership, policies and procedures, communication, and staff supports. This course is intended for all staffing levels within HCH health centers and will include information on how everyone can play a role in developing and maintaining a culture of safety.
- Initiative Opening Doors
- Topic Capacity Building
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This recorded webinar is designed to share best practices for preventing evictions from single site supportive housing and provides an overview of the importance of housing stability and common risks for instability.
- Initiative Opening Doors
- Topic Supportive Housing
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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Safety and security are primary issues for both patients and staff of health care for the homeless health centers. It is important for health center staff to understand foundational factors to consider and discuss in order to increase their own personal safety and support the safety and security of their team members and patients.
- Initiative Opening Doors
- Topic Capacity Building
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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The NN4Y hosted a webinar to discuss the complexity of federal definitions of homelessness. Watch this webinar to learn how the lack of a cohesive definition of homelessness impacts youth and young adults.
- Initiative Opening Doors
- Topic Homelessness; Youth
- Audience Community Organizations; Officials; Residents
- Media Webinar
- Region USA
Training
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The Runaway and Homeless Youth and Trafficking Prevention Act (RHYTPA) of 2022 has been reintroduced. This legislation will comprehensively update and reauthorize the vital Runaway and Homeless Youth Act (RHYA). This webinar will provide an overview of the vital RHYA program and what key updates would be made to this program by RHYTPA. You will also learn about our strategy to get this bill to become a law before the end of 2022. Watch the webinar today and share with your network!
Training
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- Initiative Opening Doors
- Topic Rapid Rehousing
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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- Initiative Opening Doors
- Topic Youth
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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- Initiative Opening Doors
- Topic Diversion
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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In this webinar jointly hosted by the U.S. Interagency Council on Homelessness (USICH) and the departments of Education and Treasury, presenters covered: an overview of the ERA program, an overview of the ARP-ESSER and ARP-HCY funds, promising state and local partnerships between the ERA and the K12 systems; and recommendations for developing these partnerships.
- Initiative Opening Doors
- Topic Education; Youth
- Audience Community Organizations; Officials
- Media Webinar
- Region USA
Training
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- Initiative Opening Doors
- Topic Diversion
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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- Initiative Opening Doors
- Topic Diversion
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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Effective diversion has never been more important than during the coronavirus pandemic. This webinar provides an overview of diversion, the best diversion practices, and how communities are implementing diversion to ensure that new federal COVID-19 homelessness resources are most effectively and efficiently targeted. Accompanying slides and resources are linked below.
- Initiative Opening Doors
- Topic Diversion; Homelessness
- Audience Community Organizations
- Media Webinar
- Region USA
Training
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This self-paced training is aimed at health centers that are new to the role of housing navigation. This course will walk through how to connect persons experiencing homelessness to housing and support services. As well as explore the role of a health center housing navigator.
- Initiative Opening Doors
- Topic Homelessness
- Audience Community Organizations
- Media Webinar
- Region USA
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