Permanent Supportive Housing Case Manager

Request for Proposals [on behalf of the Fairfield County Coordinated Access Networks] Announcement: 

FUNDING AVAILABLE FOR A PERMANENT SUPPORTIVE HOUSING MANAGER

We are looking for proposals from qualified nonprofit service providers to deliver 0.5 FTE Permanent Supportive Housing (PSH) Case Management Services under the HUD Continuum of Care (CoC) program (CFDA #14.276). The selected provider will support individuals and families experiencing homelessness to obtain and maintain permanent housing, with a focus on trauma-informed, culturally responsive, and housing-first practices.

RFP #: CT0328
RFP ISSUE DATE: Wednesday October 15, 2025
DEADLINE FOR QUESTIONS: The deadline for questions is October 31, 2025 at Close of Business. Questions and/or inquiries must be submitted in writing to Jessica Kubicki, Chief Initiative Officer, at jessica@thehousingcollective.org
PROPOSAL DUE DATE: Friday November 7, 2025 by 5pm
NOTIFICATION OF AWARD: November 21, 2025
CONTRACT TERM: December 1, 2025, through June 30, 2026
** Ongoing funding is contingent on HUD contracting
PROPOSAL SUBMISSION PROCESS: All applications must be submitted in Word format to Lauren Sheehan, Chief Operating and Strategic Officer, at the following address: lauren@thehousingcollective.org
RFP WEBSITE: https://odi.thehousingcollective.org/funding/rfp-grants

A. INTRODUCTION AND PURPOSE
   a. The Housing Collective (HC) is soliciting proposals from qualified nonprofit service providers to deliver 0.5 FTE Permanent Supportive Housing (PSH) Case Management Services under the HUD Continuum of Care (CoC) program (CFDA #14.276).

   b. The selected provider will support individuals and families experiencing homelessness to obtain and maintain permanent housing, with a focus on trauma-informed, culturally responsive, and housing-first practices.

B. SCOPE OF SERVICES
    a. The service provider will deliver case management services that meet the following expectations:

 i. Assessment 

A. Conduct comprehensive, trauma-informed assessments of participant needs upon program entry (housing, income, health, mental health, substance use, employment, education, and supports).
B. Provide safe and confidential assessments for survivors of domestic violence, sexual assault, or stalking.
C. Develop individualized housing and service plans.

ii. Service Planning & Coordination

A. Connect participants to mainstream benefits and services (Medicaid, SNAP, TANF, SSI/SSDI, etc.).
B. Establish linkages with community providers, landlords, and supportive services (healthcare, employment, childcare, etc.)

iii. Case Management

A. Provide ongoing case management (minimum monthly contact/home visits).
B. Advocate for participant needs and document all services provided.
C. Maintain strict confidentiality.

iv. Crisis Intervention

A. Provide housing stabilization supports during crises (eviction, hospitalization, domestic violence).
B. Support participants to return quickly to housing after temporary absence.

V. Housing Retention

A. Develop housing retention plans to prevent eviction and ensure long-term housing stability.
C. Educate participants on tenant rights/responsibilities and mediate disputes.

C. COMPLIANCE REQUIREMENTS
 a. The provider must comply with:
i. McKinney-Vento Homeless Assistance Act (as amended by the HEARTH Act)
ii. HUD CoC Program Regulations (24 CFR Part 578).
iii. CoC Written Standards for eligibility, prioritization, rent contribution, and supportive services.
iv. Homeless Management Information System (HMIS) data entry, reporting, and quality standards.
v. Fair Housing, Civil Rights, ADA, and other applicable non-discrimination laws.
vi. Conflict of interest and recordkeeping requirements.

D. PERFORMANCE STANDARDS
a. The provider will be evaluated against the following outcomes:
i. Housing Placement: ≥ 75% of participants placed in permanent housing within 45 days of program entry.
ii. Housing Stability: ≥ 90% of participants maintain permanent housing for at least 12 months post-exit.
iii. Income Growth: ≥ 40% of participants increase income by at least 25% within 12 months of program entry.

E. BUDGET AND MATCH
a. Total funding available: $31,875.00 ($42,500.00 for annual contract period).
b. Provider must demonstrate ability to meet HUD’s 25% match requirement ($10,625), through cash or in-kind contributions.

INSTRUCTIONS FOR PROPOSAL SUBMISSION
 

      A. APPLICATION

a. A responsive proposal must describe how the respondent will work collaboratively throughout the CAN region with community partners and other CAN partners and stakeholders to perform the activities required by this RFP. Proposals must include the following:

i. Organizational Background & Capacity

A. Mission, history, and relevant experience in PSH/homeless services.
B. Experience with HUD CoC grants and HMIS data entry.

ii. Staffing Plan

A. Proposed staff qualifications, experience, and supervision plan.
B. Staffing coverage during vacancies/turnover.

iii. Service Delivery Approach

A. Approach to trauma-informed, culturally responsive case management.
B. Strategies for assessment, service coordination, crisis intervention, and housing retention.

iv. Compliance & Data Management

A. Processes for ensuring compliance with HUD/CoC requirements.
B.HMIS data collection, reporting, and quality control procedures.

v. Performance Measurement

A. Plan for achieving and tracking performance standards.
B. Examples of prior outcomes demonstrating success in similar programs.

vi. Budget & Match

A. Proposed budget for delivering the services (aligning with $42,500 cap).
B. Description of cash or in-kind match contributions.
 

      B. EVALUATION CRITERIA

   a. Proposals will be evaluated on the following:
   i. Demonstrated experience and organizational capacity.
  ii. Qualifications and experience of proposed staff.
 iii. Strength and clarity of service delivery approach.
 iv. Capacity for compliance, data management, and reporting.
 v. Feasibility and clarity of budget and match plan.
 vi. Ability to meet performance standards.--